Find answers to the most common questions about our Canva templates, Etsy digital products, and digital downloads.
You will receive a digital file, template link, or downloadable product depending on the item you choose. No physical product will be shipped.
Yes. Many of our products are editable in Canva or come with simple customization options. Please check the product description for exact details before purchase.
Most templates are designed to work with Canva. Some designs may include Pro elements, which will always be clearly mentioned in the product description.
Yes, our templates are created for business, branding, marketing, and personal project use. Please review any usage notes included with the product.
Because these are digital products, refunds are generally not available once files have been delivered or accessed. If you experience a problem with your order, please contact us and we will do our best to help.
Yes. We provide customer support for product-related questions and basic usage help. We aim to respond within 24 hours on business days.
For selected products, customization support may be available. Contact us before purchase if you need a custom version or business-specific adaptation.
No. King Digital Markets focuses on digital products only. Nothing is shipped physically.
Files are delivered digitally through the product page, download link, or the platform where the item is listed.
You can use our contact page for support, business inquiries, or customization requests.